Don't miss out an amazing summer holiday ;-)

Corona, Covid19 – no matter how you name it, will still be a topic for all of us this winter.

But one thing is certain. We will do our absolute best to offer YOU a great, relaxing, and above all, a safe holiday with us at “Hotel Post”.

Recently, we have received numerous questions regarding any upcoming Covid19 restrictions for this winter. Following, we want to provide you some updates about the current situation:

• CANCELLATION POLICY
  We have adjusted our cancellation policy for the winter season 2020/21. If your arrival or stay is not possible due to official measures or illnesses in correlation with Covid19 (medical certificate required), your stay can be canceled free of charge up to 1 day before arrival. Otherwise, our usual cancellation policy applies.

OUR RECOMMENDATION:  Covid19 related cancellations will be fully covered by the insurance Europäische Reiseversicherung
Calculate and book your premium here online.

Furthermore, if your credit card includes travel insurance, please also check with your insurance provider, if Covid19 related travel cancellations are fully covered.

HOTEL SAFETY

During the summer season, all of our guests were able to enjoy a relaxing holiday with us. Despite the high number of guests, we are grateful that we did not have a single Covid19 infection. In general, the county of Salzburg had the lowest number of infections in comparison to all federal states. We have put much thought into our sanitary measures to ensure you a safe and pleasant holiday at all times.

• HYGIENE & DESINFECTION
  Cleanliness and hygiene have always been a top priority in our hotel. In addition to our common cleaning activities, we are disinfecting all commonly used areas on a high frequency. Furthermore, dispensers for hand disinfection will be set up in the reception, wellness, bathroom, and restaurant/bar areas.
  
  
• MASKS
  At the moment, wearing a mask is only required for employees with guest contact in Austria. Thus, all of our staff will be wearing a mask at all times. Even though there are no obligations for guests to wear a mouth and nose cover at the moment, we will kindly ask you, to wear a “mask” in our common areas, especially when going to the buffet.

• WELLNESS AREA
  What is better than having a little “wellness” session after a day of skiing/snowboarding? To be able to enjoy our wellness area, we will extend the opening time to 9pm. Therefore, our guests can also visit our wellness area after dinner.
  
  
• CHECK-IN/CHECK-OUT
  Despite the social distancing, we kindly ask our guests to use their “mask” while checking-in and checking-out.

IN GENERAL:

We appeal to the individual responsibility of each guest:

• Please use a mouth and nose mask if necessary
  
• Please keep your social distance
  
• Please report the first signs of malaise or illness symptoms to the reception
  
• Please wash your hands regularly with soap and use disinfected
  

You can find further useful information on current regulations at

www.salzburgerland.com/corona-virus

We will do our absolute best to provide you a relaxing, carefree, and memorable holiday, especially during those challenging times. The whole team of “Hotel Post” is already looking forward to welcoming you soon in Untertauern.

Stay safe and please let us know if you have any further questions. We look forward to hearing from you soon.

All the best,
Family Kohlmayr